Terms of service

Last updated: September 4, 2026

These Terms of Service (“Terms”) explain how you may use shopcaivera.com and how purchases from Caivera work.

By browsing the site, creating an account, or placing an order, you agree to these Terms. If anything is unclear, email service@shopcaivera.com before you order. We will be glad to explain.

1. Who We Are

Caivera is the storefront of:

CAIDAN BARRICK TY INC
1102 4th Ave
Ford City, PA 16226
United States

Phone: +1 724-806-7109
Email: service@shopcaivera.com
Hours: Monday–Friday, 10:00 AM – 5:00 PM Eastern Time

Orders are sold by CAIDAN BARRICK TY INC and shipped from the United States.

2. Related Policies

Please read these Terms together with our:

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

If a question is about shipping, the Shipping Policy applies. If a question is about returns, exchanges, or refunds, the Return & Refund Policy applies. If a question is about personal information, the Privacy Policy applies.

3. Eligibility

You should be at least 18 years old, or the age of majority in your state, to place an order. If you order for a business, you confirm that you can accept these Terms for that business.

4. Products

We sell jewelry, including necklaces, earrings, and rings. Titles, descriptions, metals, finishes, measurements, and photos are provided to help you choose.

Colors and finishes may look a little different on your screen because of lighting and device settings. You may open the package and try the piece on when it arrives, as explained in the Return & Refund Policy.

Our jewelry is a decorative accessory. It is not a medical device and is not meant to diagnose, treat, or prevent any condition. If you have a metal sensitivity, please review the materials on the product page before you buy. If irritation occurs, stop wearing the item and contact us.

Unless a listing says otherwise, items are not personalized. Custom, engraved, or made-to-order pieces, if offered, follow the exceptions in the Return & Refund Policy.

5. Pricing and Taxes

Prices are shown in U.S. dollars. We may update prices before an order is accepted. The price you pay is the price shown at checkout when you submit the order, plus applicable shipping and tax.

Sales tax is calculated at checkout where required. Shipping charges appear before payment and follow the Shipping Policy.

A promotion applies only as stated on the site and only if the order meets the stated conditions. If a code is invalid, expired, or not eligible for the order, we may need to remove it and will contact you if that changes the total.

6. Orders

When you submit an order, you are offering to buy the item. We accept the order when we confirm it and begin processing.

We may need to decline, cancel, or limit an order if:

  • the item is out of stock or was listed by mistake

  • we cannot verify payment or contact details

  • the order appears to be fraudulent or placed in error

  • we cannot ship to the address provided

  • the order does not follow these Terms

If we cancel after payment has been captured, we will refund the cancelled portion.

We may email or call the contact details used at checkout if we need to confirm something. If we cannot reach you after a reasonable attempt, we may need to cancel the order and refund you.

7. Payment

We accept the payment methods shown at checkout. Payment is processed by third-party providers. Please use a method you are authorized to use and enter accurate details.

We do not store full card numbers on our servers. Authorization, capture, and fraud checks are handled by the payment provider.

If a payment is reversed, charged back, or fails after shipment, the unpaid balance remains due, along with collection costs permitted by law.

8. Shipping

We currently ship to residential and commercial street addresses in the 48 contiguous United States. We do not ship to Alaska, Hawaii, Washington, D.C., U.S. territories, APO / FPO / DPO addresses, international addresses, or P.O. boxes.

Processing times, rates, delivery estimates, tracking, address changes, undeliverable parcels, loss, and damage in transit are explained in the Shipping Policy. Dates shown at checkout are estimates, not guaranteed arrival dates.

Risk of loss passes when the carrier delivers the parcel to the checkout address, except where the law provides otherwise. If a parcel is marked delivered and you have not received it, please follow the steps in the Shipping Policy and we will help.

9. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds follow the Return & Refund Policy.

To keep processing smooth and help us issue a refund quickly, please contact our support team first and wait for return instructions before you send an item back.

10. Cancellations Before Shipment

If your order has not shipped, email service@shopcaivera.com as soon as you can with your order number. We will cancel it if it has not entered packing or carrier transfer.

Once a label is created or the order has shipped, the Return & Refund Policy applies.

11. Product Care

Jewelry may scratch, tarnish, fade, or loosen with wear. Please avoid water, perfume, lotion, chemicals, and abrasive surfaces unless the product page says the item is suitable for those conditions. Follow any care card included with the item.

Damage from misuse, accidents, improper storage, unauthorized repair, or normal wear after delivery is not covered, except as required by law or as stated in the Return & Refund Policy for manufacturing defects.

12. Accounts and Site Use

If you create an account, please keep your login details private and tell us promptly if you think someone else used the account.

Please do not:

  • use the site for an unlawful purpose

  • interfere with the site, checkout, or other customers

  • copy or scrape content beyond ordinary browsing

  • submit false or misleading order or claim information

  • upload harmful software or try to access systems without permission

  • misuse promotional codes

If we reasonably believe these rules have been broken, we may pause access or cancel an affected order.

13. Intellectual Property

The Caivera name, logos, product photographs, descriptions, graphics, and site content belong to us or our licensors. Please do not copy, republish, sell, or reuse that content without our written consent, other than viewing pages for personal, non-commercial use.

Buying a product does not give you the right to copy the jewelry design or our branding.

14. Reviews and Other Content You Send

If you send reviews, photos, questions, or similar content, you give CAIDAN BARRICK TY INC a non-exclusive, worldwide, royalty-free license to use and display that content in connection with the store and our products. Please only send content you own or have permission to share.

We may decline or remove content that is unlawful, misleading, offensive, or unrelated to our products.

15. Warranties

The site and products are provided as they are and as available, together with the written details on the product page and the rights in the Return & Refund Policy and applicable law.

To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the site will always be uninterrupted or error-free.

Some states do not allow certain warranty disclaimers. In those states, this section applies only as far as the law allows.

16. Limitation of Liability

To the fullest extent permitted by law, CAIDAN BARRICK TY INC and its officers, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or loss of goodwill, arising from your use of the site or a product.

Our total liability for a claim about an order or these Terms will not exceed the amount you paid for the product involved.

These limits do not apply where the law does not allow them, including liability for fraud or for personal injury caused by our negligence where such a limit is prohibited.

17. Indemnity

You agree to defend and indemnify CAIDAN BARRICK TY INC against claims, damages, and reasonable legal fees arising from misuse of the site, a violation of these Terms, or infringement of another person’s rights, except to the extent caused by our own misconduct.

18. Events Outside Our Control

We are not responsible for delay or failure caused by events beyond our reasonable control, including carrier disruption, weather, public holidays, labor disputes, power or network outages, supply shortages, or government action. We will resume as soon as we reasonably can, or cancel and refund where that is the fair result.

19. Electronic Communications

You agree that we may send order, shipping, return, and account notices to the email address used at checkout. Legal notices to us may be sent to service@shopcaivera.com or to the mailing address in Section 1.

20. Governing Law and Disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules, except where consumer-protection laws of your state of residence require otherwise.

If a problem comes up, please email service@shopcaivera.com with a short description first. Allow 30 days for us to try to resolve it with you.

If it cannot be resolved, courts in Pennsylvania will have jurisdiction, except where the law lets you bring a claim in your county of residence. Each of us waives a jury trial to the extent the law allows.

Nothing in these Terms limits rights you have under mandatory consumer-protection laws.

21. Changes

We may update these Terms from time to time. The “Last updated” date will change when we do. The version posted on this page when you place an order applies to that order. If you keep using the site after updates are posted, the revised Terms apply to later use.

22. Entire Agreement

If one part of these Terms cannot be enforced, the rest remains in effect. These Terms, the policies in Section 2, and the information shown at checkout are the full agreement between you and us about the site and your order. If we do not enforce a provision at one time, we may still enforce it later.

23. Contact

CAIDAN BARRICK TY INC / Caivera
1102 4th Ave
Ford City, PA 16226
United States

Email: service@shopcaivera.com

Phone: +1 724-806-7109

Hours: Monday–Friday, 10:00 AM – 5:00 PM Eastern Time